Comments on: Lulu Lens – How Can We Improve The Ratings & Reviews On Lulu?

By: Nick Popio

Nick Popio — Mon, 19 Oct 2009 19:10:38 +0000

Jose,
I am glad you like the new review structure.

By: Jose A. Fadul

Jose A. Fadul — Sat, 17 Oct 2009 05:30:43 +0000

Dear Nick,
Thank you very much for the relatively recent interactive reviews that I have received via Lulu Forums’ Ratings and Reviews and Shameless Promotion. Earlier I have received blind reviews for my three books with Lulu wherein I can’t answer back. In an interactive review I am able to comment back and explain my work, and there is reviewer accountability.

Sincerely,
Prof. Jose Fadul, Ph.D.
De La Salle-College of Saint Benilde
Philippines

By: Nick Popio

Nick Popio — Fri, 02 Oct 2009 12:07:16 +0000

Thanks, Karen!

By: Karen Paxton

Karen Paxton — Thu, 01 Oct 2009 22:45:48 +0000

Hello Nick: I have recently completed the final revision of one of my publications of TRIALS by the Fourth Estate. I was pleased with the ISBN (number) that I received–but still have editing concerns. Overall I’m very pleased with Lulu and hope to continue the business relationships that we’ve established. Thanks

By: Nick Popio

Nick Popio — Thu, 01 Oct 2009 19:50:02 +0000

Elizabeth,
Thank you for the information. I have escalated the issue with our services team & will make sure you get some answers.

By: Elizabeth Elias

Elizabeth Elias — Thu, 01 Oct 2009 16:55:25 +0000

ref:00D56zQ6.50057IGEM:ref

It was a generated reply with this number at the bottom, I hope it’s correct.
I’m so happy to have someone helping me!!!
Will the corrections cost $$?
Thank-you so much!

By: Nick Popio

Nick Popio — Thu, 01 Oct 2009 15:35:15 +0000

Elizabeth,
I’m happy to help. Can you tell me the reference id you received from customer support?

By: Elizabeth Elias

Elizabeth Elias — Wed, 30 Sep 2009 15:25:33 +0000

Hi Nick, I’m unsure where to post this but you seem like a helpful guy so I’ll try here too (I also posted in forums but have not heard back, also sent email but also not heard back. Can you please help me with this:

Hello,
I used a publishing package to help me format my book. However I now would like to fix a few grammer/spelling issues I didn’t notice before.
How do I fix these as I originally sent my word files for Lulu to format. I’m afraid to screw up the formatting etc. And if I fix them in the ‘my files’ section I can only change the word doc not the pdf. What do I do?
I sent an email for help but have not yet heard back from Lulu and I would really like to fix the errors in my book.

If Lulu is able to relpy my book is titled, Don’t Call Me Mother

Thank you!
Elizabeth Elias

Ps reply pls!

By: Roxan Murray

Roxan Murray — Tue, 29 Sep 2009 09:12:11 +0000

Hi Nick,
As for your question shipping at my cost was $5.85. I’m sure it would be different for someone else ordering.

By: Nick Popio

Nick Popio — Mon, 28 Sep 2009 19:26:50 +0000

Alan,
You can still get a free Lulu ISBN in the UK. We ran out a few weeks ago, but we have since restocked them.