Comments on: Lulu Downtime Alert http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/ Adventures in Self-Publishing Sun, 05 Feb 2012 13:50:39 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: John Durham http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3264 John Durham Sat, 09 Jan 2010 01:32:30 +0000 http://lulublog.com/?p=2152#comment-3264 Hi, Linda! About paypal- I had to use it a few months back and noticed changes there. Most of them were related to security, authenticity and card verification. Still, by reading the menus carefully and trying how it worked, the payment processing was successful. If it hadn't been, my domain would not be on line any more! Hi, Linda! About paypal- I had to use it a few months back and noticed changes there. Most of them were related to security, authenticity and card verification. Still, by reading the menus carefully and trying how it worked, the payment processing was successful. If it hadn’t been, my domain would not be on line any more!

]]> By: Nick Popio http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3263 Nick Popio Thu, 07 Jan 2010 13:17:11 +0000 http://lulublog.com/?p=2152#comment-3263 Nejat, I spoke with customer service and they should have responded to you by now. Please let me know if they have not. Nejat,
I spoke with customer service and they should have responded to you by now. Please let me know if they have not.

]]> By: Nejat Karabakal http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3262 Nejat Karabakal Wed, 06 Jan 2010 16:15:09 +0000 http://lulublog.com/?p=2152#comment-3262 Nick, it has been a week after you posted that you should be able to help. I haven't heard anything from you nor the customer service (many emails remain unanswered). I still don't have the photo book that I ordered 3 weeks ago (with expedited shipment!) If you cannot fix the shipment, please credit my account. Nick, it has been a week after you posted that you should be able to help. I haven’t heard anything from you nor the customer service (many emails remain unanswered). I still don’t have the photo book that I ordered 3 weeks ago (with expedited shipment!) If you cannot fix the shipment, please credit my account.

]]> By: Nejat Karabakal http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3261 Nejat Karabakal Wed, 30 Dec 2009 21:27:19 +0000 http://lulublog.com/?p=2152#comment-3261 Case 00357815: User-submitted Case from Web Form: Orders Problem Thanks... Case 00357815: User-submitted Case from Web Form: Orders Problem

Thanks…

]]> By: Nick Popio http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3260 Nick Popio Wed, 30 Dec 2009 20:54:54 +0000 http://lulublog.com/?p=2152#comment-3260 Nejat, We should be able to help. Can you tell me the case number you received from customer service? Nejat,
We should be able to help. Can you tell me the case number you received from customer service?

]]> By: Nejat Karabakal http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3259 Nejat Karabakal Wed, 30 Dec 2009 20:01:05 +0000 http://lulublog.com/?p=2152#comment-3259 I made a photo book just before Christmas, expedited the shipment, but I received somebody else's photo book instead. Any ideas of how to swap them? I sent an email to Lulu support but no response so far. I made a photo book just before Christmas, expedited the shipment, but I received somebody else’s photo book instead. Any ideas of how to swap them? I sent an email to Lulu support but no response so far.

]]> By: Nick Popio http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3258 Nick Popio Wed, 30 Dec 2009 19:51:59 +0000 http://lulublog.com/?p=2152#comment-3258 Lucille, What is your order number? Linda, Are you still having trouble? David, We had another period of downtime last night for maintenance. Thank you for you patience. Lucille,
What is your order number?

Linda,
Are you still having trouble?

David,
We had another period of downtime last night for maintenance. Thank you for you patience.

]]> By: David Bruce Hughes http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3257 David Bruce Hughes Wed, 30 Dec 2009 07:00:16 +0000 http://lulublog.com/?p=2152#comment-3257 The site is down again tonight. There have been serious performance problems lately. I hope you're working on them, since they have made getting any work done next to impossible. The site is down again tonight. There have been serious performance problems lately. I hope you’re working on them, since they have made getting any work done next to impossible.

]]> By: Linda Fitzpatrick http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3256 Linda Fitzpatrick Wed, 30 Dec 2009 00:17:49 +0000 http://lulublog.com/?p=2152#comment-3256 Can you help us PLEASE? We have some revenue that we are trying to get to PayPal but it's not working.....there is no one to talk to or help us...I have sent emails to purchase order folks but they bounce back. My book is A Practical Handbook of Disability Sensitivity. Thank you Linda Fitzpatrick 845 353 4470 we want to order more but are afraid of this black hole Can you help us PLEASE? We have some revenue that we are trying to get to PayPal but it’s not working…..there is no one to talk to or help us…I have sent emails to purchase order folks but they bounce back. My book is A Practical Handbook of Disability Sensitivity. Thank you Linda Fitzpatrick 845 353 4470 we want to order more but are afraid of this black hole

]]> By: Lucille Ryan http://www.lulu.com/blog/2009/12/28/lulu-downtime-alert/#comment-3255 Lucille Ryan Tue, 29 Dec 2009 01:41:41 +0000 http://lulublog.com/?p=2152#comment-3255 I ordered and paid for 5 calendars of Lake Attitash, Amesbury, MA on Dec. 16. I an anxiously waiting for them. Please let me know when they were shipped. I ordered and paid for 5 calendars of Lake Attitash, Amesbury, MA on Dec. 16. I an anxiously waiting for them. Please let me know when they were shipped.

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