Over the past several days I’ve received messages from many of our customers about the joy their creations brought to friends and family over the holidays.
Messages like this one from Keri in Washington: “I just wanted to say THANK YOU for such an easy and fantastic service! I made a photo album using your downloadable template. The process of setting everything into the template, uploading it, and selecting the cover art was all so simple. They were printed and delivered within a matter of days – just in time for Christmas! My family LOVED them. They were definitely the hit of the evening. Everyone kept commenting about how professional they look.”
And this one from John, a services customer in Wisconsin: “I just received the books and they are perfect!! … Thank you very much! Your close attention to my book was greatly appreciated!”
Messages like those inspire us and humble us. We know that your book is so much more than words, pictures and paper. It’s the embodiment of a memory. A life goal. A dream made real. And we very much appreciate the opportunity to serve you.
As the year draws to a close, I just wanted to say Thank You for choosing us and share my commitment to making Lulu even better in 2010. I’ll leave you with a video of a Lulu customer that came to our attention a few weeks back. We often wish we could be at the door when your books arrive. This got us close. And as it made its way around the office, I’ve got to tell you more than a few of us had goose bumps.
All the best for a prosperous — and creative! — New Year!