Improving Your Experience

It’s fair to assume you’re reading this blog on a computer, but have you ever stopped to think about the steps you took to get here, or if it was easy or not? As the head of User Interface & Experience at Lulu, it’s my job to think about these kinds of processes and design an experience incorporating myriad requirements and constraints while improving the way you interact with Lulu. The only good way to do this is to focus on you, our customers, and how you use Lulu everyday.

For example, when a car manufacturer wants to design a better dashboard, they need to watch people drive. When a cookware manufacturer wants to design a better saucepan, they watch people cook. And when Lulu wants to design a better interface, we need to watch how you interact with our site. If I pull design decisions out of thin air, then I’ve done a poor job – design is driven by data. To get that data, we need your participation. In the UX business, we call this “User Testing,” but I’ve never liked that phrase – you are not the ones being tested, you are the testers and the results of your testing drives the design of new features, new products, and improvements on Lulu.com.

With that in mind, we’ve designed a simple activity to give us some fundamental data we’ll use to enhance the publishing experience for you and other creators just like you. It’ll only take a few minutes and the information you provide will help us to help you become even more successful.

Participate in our study: https://lulu.optimalworkshop.com/optimalsort/wr_ut_ia_1a?i=lb

Post a comment or leave a trackback: Trackback URL.

4 Comments

  1. Its interesting to note the market inflows and outflows,that helps to ginger all area of specialization.

  2. Venzan Widow

    i love to write! i write about 1000 words or more a day on my book i’m writing… I just want to have more of an hook at the beginning… I need someone that it willing to help me with this…

  3. Susan Cantey

    Just got to lulu on my iPad &need instructions on downloading. I like this site. Love the opportunity for self publishing & especially downloading books. I use kindle & have the kindle app. I can wait til I’m home & read on my pc but I’d sure rather use the iPad. Maybe we could get a lulu app?

  4. Definitely believbe that which you said. Your favorite justification appeared
    to be on the web the easiest thing to be aware of.
    I say to you, I definitely get irked while people thihk about worries
    that they plainly do not know about. You managed to hit the nail upon the top as well
    as defined out the whole thing without having side effect , people could take a
    signal. Will probably be back to get more. Thanks

Post a Comment

Your email is never published nor shared. Required fields are marked *

*
*