Author

Nick

Lulu Support and Connect Update

1 min readAs many of you are aware, a couple weeks back we launched a new forum and knowledge base platform, Lithium. Since then, we have been monitoring the feedback from our users, and thus far the new platform has been received… Continue Reading →

Lulu Launches New Connect and Support Pages for Improved Help

2 min readAt Lulu, we succeed when you do. That’s why we look to our community to help us grow, adapt and get better. Always. Today Lulu launched an all new area to the Lulu.com site, Connect! The Connect section is our new… Continue Reading →

How To Use Customer Support & Our Online Community Part 2

2 min readBack in November, I wrote part one in this series. My objective in writing these posts is to help users better understand the Customer Service process, the Community tools available to you, and how to get the most out of… Continue Reading →

Holiday Shipping Deadlines

1 min readThis year, take some of the burden off Santa, but using Lulu shipping. asdf Here’s the list of holiday shipping deadlines by region. Click the tab for your region of the globe and compare the deadlines for each ship method and… Continue Reading →

How To Use Customer Support & Our Online Community Part 1

2 min readHow many of us have run into a problem we couldn’t solve? Perhaps it was an unexpected error message, an order that takes too long to arrive, or a question about how to format your book. Regardless, most of us… Continue Reading →

From the Vault: Giving it Away – How Previews May Help You Sell

3 min readThis post was originally put up back in February 2008,  but a lot of the advice rings true today. With so many new e-devices popping up on the market, readers are finding more and more ways to discover and purchase… Continue Reading →

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