Description:

E-mail and computer keyboards may have replaced dictation and typewriters in the business world, but the importance of clear and effective written communication has never been greater. In our all-new pack, business-writing expert PAN AMERICAN CORPORATION offers 3000 business model letters and practical advice on writing messages guaranteed to get results. Best of all, Strategic Business Letters and E-mail is designed to save the user time and effort. Specic chapters on such areas as sales and marketing, customer relations, and personal business offer hundreds of sample letters, memos, and e-mail messages that can be used verbatim or with minimal alteration to a particular circumstance. Opening this invaluable book is the first step to jump-starting effective business communication. "From the leaders in Business Letter Software since 1997".