Description:

This 60-page report is a Management Primer for Canadian managers that covers Best Practices, standards, and methods for developing a comprehensive email policy supported and enforced by email management software. The goal is to comply with external regulations and internal governance policies while readying the organization for any potential litigation. The most current text available today, it includes a review of Canadian electronic records law, regulations and standards. The author is Robert Smallwood, Partner at IMERGE Consulting, and expert in enterprise content management (ECM) specializing in email management. He is the author of over 100 articles on related topics. The Canadian content was contributed by Vigi Gurushanta of IMERGE's Toronto office, an expert in Canadian records management.