When Stuff Happens: A Practical Guide to Solving Problems Permanently
E-book, PDF Format
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"When Stuff Happens: A Practical Guide to Solving Problems Permanently" provides a proven method to help individuals and teams quickly resolve difficult situations that anger and frustrate everyone involved. Author Jeanne Sawyer distills her experience helping high-tech companies in fast-paced Silicon Valley solve problems-companies that don't have time to waste solving the same problems repeatedly. "Stuff" does happen: it's what you do when it does that distinguishes the most successful companies.
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