Description:

Dramatically increase your chances of passing the exam with this new book. The ITIL V2 managers program may be superseded in a few years in favor of the ITIL V3 intermediate exams. HOWEVER The reason why you should invest in this book NOW and pass your ITIL V2 Managers exam is that this is the path to save time and money and achieve your ITIL Expert status via the ITIL V2 Managers path.

Now – based on years of experience in running ITIL Managers Courses, here is the ultimate ITIL v2 Manager’s Exam Preparation Study Guide - so you don’t have to create your own study aid.

In it you will find detailed factsheets for all processes, mindmaps/table of interprocess relationship for all processes, exam answering tips, as well as a complete practice ITIL Manager Exam for Service Delivery and Service Support, and answering guide.

This book has everything you will need to do and know to prepare yourself for your ITIL Managers exam.