Description:

Can We Talk? Face-To-Face Communication In the Workplace If you’re a business person who’s ever said, “How can I get these people to understand?” this booklet is for you. Research consistently ranks communication as one of the most critical factors in successful leadership – and one of the areas of business with the widest gap between “ideal world” and “real world.” Low-cost and low-tech, face-to-face communication is the forgotten area of business communication, yet it has a profound effect on performance – your employees’, your colleagues’ and your own. Good interpersonal communication has the power to instil and support the attitudes and enthusiasm that make the difference between “really working” and simply “being at work.”