Description:

The chain of events, which take place during a day of event cancellation closely, resembles an emergency evacuation. In all actuality, a day-of-event cancellation is an emergency because it is unexpected and causes crowd and media behavior changes. This rapid reverse order of events resembles a movie suddenly stopping and then playing in reverse. A plan is not only necessary to handle the cancellation smoothly, professionally, safely and efficiently, but ensures the reputation of the facility will go unblemished within the community, patrons, sponsor, promoters, tenants and staff.