Microsoft CRM 4.0 User Handbook
Paperback, 118 pages
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The Microsoft CRM 4.0 User Handbook is for people using and evaluating Microsoft CRM. A lot of ground is covered with an emphasis on providing a full and concise summary of all the features of CRM rather than a step-by-step guide.
You will understand the sales cycle, how to run a marketing campaign, and how to schedule appointments and service activities. The user interface is explored in full detail, both from a web browser and from the Outlook client for CRM, and you will learn how to run a mail merge to Word and export to Excel.
Customisation and workflow features are covered from a user point of view and we do not discuss installation or programming issues (although the author is a programmer).
Readers...More >
You will understand the sales cycle, how to run a marketing campaign, and how to schedule appointments and service activities. The user interface is explored in full detail, both from a web browser and from the Outlook client for CRM, and you will learn how to run a mail merge to Word and export to Excel.
Customisation and workflow features are covered from a user point of view and we do not discuss installation or programming issues (although the author is a programmer).
Readers...More >
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Lulu Sales Rank: 1740
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Product Details
| ISBN | 978-0-9556859-0-3 |
|---|---|
| Publisher | redware research limited |
| Copyright | ©2008 Standard Copyright License |
| Language | English |
| Country | United Kingdom |
| Publication Date | April 1, 2008 |
| Lulu Sales Rank | 1740 |
| Page Count | 118 pages |
| Size | Crown Quarto |
| Binding | Perfect Bound |
| Interior Color | Black And White |
