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Latest Post:
Lulu Lens: Would You Use A Customer Service Portal?

Those of you who follow our blog know that we are trying to improve our customer service, and that we are making a concentrated effort to get your feedback on some of our upcoming initiatives. With both of these things in mind, this week’s Lulu Lens is focused on the idea of a Customer Service Portal (CSP). Our goal is straightforward - provide an on-demand window into the live status of your support cases…  Continue Reading

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