Why doesn't the Download button seem to be working?

KnowledgeBase > Shopping on Lulu > Ordering FAQ > Why doesn't the Download button seem to be working?

When downloading large files using a dialup connection, the process may appear to stall. In addition, the Download button causes the file to load in your browser window — you must take the additional step of saving it onto your computer using your browser's File, Save command.

An alternative to directly clicking the Download button is as follows.

  1. Right-click the Download button. (Control + click for Macs)
  2. From the menu, select Save Target/Link As.
  3. Navigate to the directory where you want to save the file.
  4. Click OK.

The dialog box displays the download progress and an estimate of the time remaining.

Last updated: 2009-11-10 11:06:42

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