How long should it take to receive an order?

KnowledgeBase > Shopping on Lulu > Shipping FAQ > How long should it take to receive an order?

When you purchase content on Lulu, the amount of time it takes for you to receive your purchase varies. It depends on the format you select (for example, print or download) and the shipping method you choose. (If your order stays in a Fulfilling state for longer than the stated fulfillment time, please report the problem from your order history page.)

  • Paperback books, calendars, CDs and DVDs must go through the print on demand manufacturing process. They usually ship within 4 business days after your order date. (Orders of more than 25 may take from 6-8 business days.)
  • Expect your order to arrive in about a week plus the shipment time associated with the class of shipping you selected.
  • Hardcover books go through a more extensive print on demand manufacturing process. They usually ship within 10 business days after your order date.
  • You will receive an email from Lulu when the item ships.
  • If you feel that your shipment time has been exceeded, make sure you entered the correct address for the order. Many times orders are returned to us with undeliverable addresses. You can find the shipping address in your order receipt email or by checking your order history.
  • If you purchased a title in download format, it is available immediately in your downloads/purchases.

Last updated: 2008-07-01 13:15:05

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