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You may use an FTP (File Transfer Protocol) client to upload files between 200MB and 2GB, resume incomplete uploads, and upload large batches of files to My Files. (Remember that calendar projects cannot access My Files.)

Note: We recommend that you do not use a web browser to connect to your FTP upload directory as this can cause authentication failures.

The following steps provide general instruction; please review the directions in your chosen FTP client for specific information about using the program.

1. Connect to ftpupload.lulu.com with a full-featured FTP client (such as SmartFTP or FileZilla). Use your Lulu login and password for authentication. (You may provide your storefront name instead of your email as your login.)
2. Follow the instructions in the FTP client to select and upload files and/or folders of files.
3. Once a file uploads completely, it automatically moves into your My Files list.

Note: Successfully uploaded files no longer show in your FTP client because they are stored in My Files.

Please see What is My Files and how do I use it? for more information.