Computers & Internet
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vtiger CRM v5.0.x - User and Administration Manual (3rd Edition)
eBook (PDF): €9.90
vtiger CRM is one of the most exciting and best professional-quality Open Source CRM products for small and medium enterprises today. This book is a step-by-step guide to using this powerful CRM... More > application in your business and provides a practical, hands on introduction for beginners as well as experienced CRM system administrators. It covers such topics as navigating and personalizing the system, working with accounts and contacts, using e-mail, managing activities and reports, and security. If you are seriously interested in vtiger CRM you can't be without it. You may have a preview of the shorter HTML version at the vtiger manuals page. This book has been written for users and administrators only. If you are looking for developer support you may visit the vtiger web page. document#: 512-002-06 from 2008-03-14(covers the CRM v5.0.4) For vtiger CRM v5.1.x and v5.2.x look for the 4th and 5th edition.< Less
The Age of Annoyance: Managing our Frustrations with Information Overload
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Like it or not, we live in the age of annoyance. Technology, electronic communications, gadgets, airline travel - as it all gets easier, it also seems to get exponentially more annoying. Annoyance is... More > described as an unpleasant mental state that can lead to emotions such as frustration and anger. Sound familiar? When was the last time you yelled at your "stupid computer" or got frustrated that your smartphone could not find a signal? The Age of Annoyance is designed to help people make sense of the crazy world we now live in and better understand why we seem to lose control so easily when dealing with technology.< Less
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