SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement Processes
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The evolution of managing SaaS Services in principles and practices provided by the best practices IT Service Management framework provides the more holistic guidance needed for an industry that continues to mature and develop at a rapid pace.
Many organizations and individuals who had previously struggled with their adoption and implementation of SaaS solutions will continue to find challenges in implementing a management framework as part of their approach for governance of their SaaS initiatives. In light of this, the primary goal of this book is to provide the support materials needed to enable the understanding and application of the Service Management framework in a SaaS Solution.
This comprehensive book is...More >
Many organizations and individuals who had previously struggled with their adoption and implementation of SaaS solutions will continue to find challenges in implementing a management framework as part of their approach for governance of their SaaS initiatives. In light of this, the primary goal of this book is to provide the support materials needed to enable the understanding and application of the Service Management framework in a SaaS Solution.
This comprehensive book is...More >
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