Lulu Marketplace

This is an abridged version of the 396-page "Phone Systems & Phones for Small Business & Home." It’s a convenient reference for sellers, installers, and users of business and residential phone equipment and systems. It covers phone systems, voicemail, auto-attendant, headsets, back-up power, cordless phones, and more. There are extensive sections on telecom terminology, phone system features, phone company services, wire and cable, installation, and troubleshooting. The extensive acronym section covers such terms as LECs, CLECs, ILECS and BLECs plus LANs, MANs and WANs, and even POTS. Readers will learn how to locate their octothorpe and how Stephen Baldwin and Paul Teutul waste time on the phone. The author is founder and president of AbleComm, Inc. ("the telecom department store"), and has personally installed hundreds of phone systems, and designed and developed telecommunications products. He's written articles for many magazines and newspapers, plus over a dozen books.