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A primer and reference for volunteer leaders and staff in certification. If you’re new to the certification role, you’re likely realizing this is a responsibility unlike any other you’ve had. Certification is a complex topic. There’s a lot to learn and the stakes are high. Readers will learn the certification essentials, like: What’s the difference between certification, certificate programs, licensure and accreditation? What are the steps to developing a quality certification program? (what’s a job analysis? what are test specs?) What are the key legal issues and how do we avoid them? What are the key certification concepts and testing terms I need to know? What are the industry standards for certification programs? Where can I go for more training or information?