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There has never been an ECDL/ICDL Guide like this. 100 Success Secrets is not about the ins and outs of ECDL/ICDL. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about ECDL/ICDL’s best practice and standards details. Instead, it introduces everything you want to know to be successful with ECDL/ICDL. This ECDL/ICDL book is designed to assist people at work, home or in study, establish Certification in ICDL/ECDL, a recognised standard for everyone who uses a computer in a professional or personal capacity. Individuals can choose how they wish to study for the tests - through TAFE, privately-run courses or self-study.