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This comprehensive Management Guide, updated for 2012, is printed in full color, covering Best Practices for managing electronic records across a variety of information platforms, and also international e-records standards. It includes new sections on managing social media and cloud computing business records, as well as SharePoint 2010 governance. It covers taxonomy design and development, moving to green records management, e-Discovery readiness, and archiving emails as e-records. The report provides a comprehensive review of Best Practices, technologies, decision points and project implementation issues. Co-authored by industry experts Charmaine Brooks, CRM and Robert Smallwood, who specializes in e-records, e-document security, email policy and their related technologies.