Insurance Fraud Bureau: Customer Relationship Manager, IFB Grade 13, salary c£45k Milton Keynes, with regular UK travel

eBook (PDF), 2 Pages
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A vacancy has arisen for a Customer Relationship Manager at the IFB reporting to the Director, IFB. This role will support the delivery of first-class counter fraud services to the UK insurance industry. The successful applicant will be responsible for: o Development and maintenance of a customer relationship management programme o Contribution to a customer centric and partnership culture being embedded into the IFB team o Regular engagement with customers by telephone, in person and by email o Participation in new IFB customer engagement and development o Early identification and escalation of IFB service delivery issues and provision of customer support for remedies o Escalation point for unresolved operational and performance issues o Production of regular management information and reports, to evidence presence of an effective customer relationship model
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Product Details

July 31, 2014
Dutch; Flemish
File Format
File Size
98.21 KB

Formats for this Ebook

Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
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