Change Management In I.T.

Change Management and the changes to Configuration, Release, and Assets as a whole group of I.T. activities have traditionally been concerned with finding effective solutions to specific operational problems. Substantial effort has been devoted in recommending a rational methodology for the management of change. This book, therefore, has been addressing the willingness to change procedures suitable to the way people are willing to work and with processes that they are familiar with. It deals with current problems and new, better methods, techniques, and tools for processing changes. Change Management personnel have gradually come to realise that their tasks should include the solution of specific problems, and the designing of systems that predict and prevent future problems.