When Every Word Matters

eBook (PDF), 157 Pages
(2 Ratings)
Price: Free
The practical benefits of applying the techniques explained in "when every word matters" go far beyond communicating with persons who are suffering from a psychosis. "When every word matters" is about creating and expressing an attitude of empathy, which will prove useful every time when the way we see and experience things is different from the way our interlocutors do. Giving feedback, delivering bad news, dealing with criticism, complaints or unreasonable requests, conflict resolution, crisis communication, negotiating, intercultural communication, mediating, coaching, motivating and influencing people, ... are some of the situations in will this attitude may make all the difference. "When Every Word Matters" is a compilaton of public domain publications by the very best experts in the field: Professor Tony Jonn, Rose Mc Cabe, Stefan Priebe, Xavier Amador, Geoff Brennan, Gary Winship, Christina Theodoridou, Marshall Rosenberg, Liv Monroe,... More > Peter M. Sandman, ...< Less
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Product Details

November 25, 2013
File Format
File Size
3.29 MB

Formats for this Ebook

Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
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