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Winning Customer Centricity: Putting Customers at the Heart of Your Business—One Day at a Time

eBook (ePub)
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Price: $14.99
Customer centricity isn’t just a goal or buzzword; it’s a make-or-break necessity for succeeding in business today. In fifty short chapters (one for each week of the year), this book accompanies you on your journey to increased customer centricity. Its unique approach enables you to strategically turn your organisation into a customer-focused powerhouse, from the inside out. Winning Customer Centricity will show you how to: Integrate customers into your company’s very DNA, from strategy to infrastructure Choose and connect with the right customers and build long-term relationships Reinvent your brand to ignite and maintain customer demand and loyalty ….. and a whole lot more. Whether you’re starting a new company, seeking to turn around one that’s underperforming, or working to build upon a solid foundation, Winning Customer Centricity will help you to put your customers where they belong—at the very heart of your business!
Available in ePub Format

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Product Details

ISBN
9782970099826
Published
March 5, 2015
Language
English
File Format
ePub
File Size
3.4 MB
Product ID
22072515

Formats for this Ebook

ePub
Required Software Any ePub Reader
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Flowing Text
Printable? Yes
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