The Customization 500 study is an international benchmark study on mass customization and personalization in consumer E-Commerce. It's aimed to provide a showcase of the state-ofthe-art of mass customization (MC) and personalization in the internet. On the one hand, we want to provide
a comprehensive picture of the market space of customization companies in this domain. On the other, we will look closer into choice navigation, the ability
of companies to interact with consumers to co-design a custom offering (for more details and a preview pdf, see: www.mc-500.com).
Available in PDF for Adobe Digital Editions Format
