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Best eBook on Customers Are King

eBook (PDF), 36 Pages
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Price: $4.69
Table of Contents Good Customer Relationship – Why is it Important? Understanding Your Customers How to Calculate Customer Lifetime Value How to Keep Your Customers Happy? How to Get Your Customers to Say ‘Wow!’ Proven Methods of Customer Retention The Art of Customer Follow-up Loyalty Marketing Program Promotional Items to Enhance Customer Relations Handling Customer Complaints How to Deal with Difficult Customers Introducing the Seven Deadly Sins of Customer Service Detachment Inhospitality Rudeness Attitude Ignorance Inaccessibility Invalidation Customer Relationship Management (CRM) Software –The Benefits Choosing a CRM Program Customer Service over the Phone
Available in PDF Format

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Product Details

ISBN
9781447834717
Published
August 26, 2011
Language
English
Pages
36
File Format
PDF
File Size
417.28 KB

Formats for this Ebook

PDF
Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
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