{A}.Mystery shopping format allows you to identify and measure quality of products and services
{B}.Exclusive methods for Casual & Gourmet Fine dining performance with concise beginners manual
{C}.Tricks and Techniques of up-selling for restaurant waiter
The need to wow customers and the value of exceeding expectations is more critical now than ever. No hospitality business can afford to have a gap between the promise of quality and its actual delivery. That's exactly why many leading restaurants are dealing with ourData.
If you own or operate a restaurant and want to make sure that your products and services are the best at all times, this book is a must for you. This book will provide you a Strong foundation of basic service values that will ensure delivery of high-quality, his all being achieved while meeting and exceeding guests’ expectations.
Amazing book that is dedicated to evaluation of product quality and service standards and explains the tricks and techniques of up-selling.
Details
- Publication Date
- Jul 22, 2013
- Language
- English
- ISBN
- 9781304256423
- Category
- Education & Language
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Ehab Rashwan
Specifications
- Format