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Lulu Sales Rank: 23493
1 Person Reviewed This Product
  • By Lisa N.Alexander
    Jul 21, 2019
    Branding, culture and customer service are all interwoven and the business that understands this should do well. Errol's book is the perfect guide for any entrepreneur or small business owner looking to scale their business and add their first employee. Customer service can make or break or business and customers expect stellar experiences. Errol's book gives practical advice, proven strategies and exercise questions to help create the beginnings of a winning customer service strategy. You don't leave branding, culture or customer to chance. This book will help you help employees deliver amazing customer service.
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Product Details

ISBN
9781329130067
Edition
Second Edition
Publisher
EAC Media
Published
August 4, 2017
Language
English
Pages
114
Binding
Perfect-bound Paperback
Interior Ink
Black & white
Weight
0.49 lbs.
Dimensions (inches)
6 wide x 9 tall
Product ID
23284007
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