Currently, a popular approach to total quality management is Six Sigma. Six Sigma is a quality movement, a methodology, and a measurement. As a quality movement, Six Sigma is a major player throughout the world in both the manufacturing and service industries. As a methodology, it is used to evaluate the capability of a process to perform defect-free, where a defect is defined as anything that results in customer dissatisfaction.
Details
- Publication Date
- May 29, 2013
- Language
- English
- Category
- Education & Language
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Homework Help Classof1
Specifications
- Format