Help Desk Analyst Complete Certification Kit: You-Powered Help Desk Support - Essential Study Guide and eLearning Program

eBook (PDF), 162 Pages
This item has not been rated yet
Price: $99.95
Boost your career with this book and the accompanying instant-on certification program and community for sharing Help Desk analyst answers, ideas and solutions. Learn how to: - Gain employment as a Help Desk Analyst - Handle difficult customer calls - Manage common IT support calls - Gather ideas and feedback from customers - Build loyalty and trust through the power of community
Available in PDF Format

Ratings & Reviews

Log in to review this item
There are no reviews for the current version of this product
There are no reviews for previous versions of this product

Product Details

September 29, 2011
File Format
File Size
0 B

Formats for this Ebook

Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
Report This Content to Lulu >

Moderation of Questionable Content

Thank you for your interest in helping us moderate questionable content on Lulu. If you need assistance with an order or the publishing process, please contact our support team directly.

How does this content violate the Lulu Membership Agreement?


Listed In

More From Ivanka Menken