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ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate OSA Capability Complete Certification Kit, Second Edition

eBook (PDF), 288 Pages
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Price: $595.00
“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.” Don’t pay over $ 3,000.00 for a 5 day class room based course – out of touch with work for 5 days and including the course fee the costs are insurmountable – take the online learning option.. This intensive interactive course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery. This course has an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the APMG/EXIN Intermediate Level Certificate Operational Support and Analysis. This program is an eLearning Program, you access details to course are in the book.
Available in PDF Format

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Product Details

Published
September 29, 2011
Language
English
Pages
288
File Format
PDF
File Size
0 B

Formats for this Ebook

PDF
Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
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