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Next-Generation Net Promoter®: How to Monetize a Net Promoter System® and Create Profitable Growth

ByJørgen Bo Christensen

Usually printed in 3 - 5 business days
Everything you ever needed to know about modern NPS® best practices—all in one place. Welcome to Next-Generation Net Promoter—the next great leap in the NPS narrative. Based on the data from our most recent benchmark survey, in this white paper you'll learn how to Measure, Act, Monetize and Grow your customer base and bottom line. Become your company's NPS thought leader: ✔ Learn how to best measure and act on customer feedback to raise retention and rescue detractors ✔ Tie revenue to your NPS program and measure the value of every last referral ✔ Grow retention, up-sells, cross-sells and referrals ✔ And much more!

Details

Publication Date
Mar 30, 2017
Language
English
ISBN
9781365873898
Category
Business & Economics
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): Jørgen Bo Christensen

Specifications

Pages
44
Binding
Perfect Bound
Interior Color
Color
Dimensions
US Letter (8.5 x 11 in / 216 x 279 mm)

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