Foundations for Customer Centricity

eBook (ePub)
(1 Ratings)
Price: $9.31
Let one of the world's leading customer centricity experts, James Dodkins, guide you along the path towards true customer centricity in a book that will change the way you think about business forever. Anything great is built on solid foundations. That applies to buildings, the Coliseum, the Pyramids and the Taj Mahal. It applies to people, Martin Luther King, Mother Teresa and Nelson Mandela. This also applies to stories Cinderella, Lord of the Rings and Beauty and the Beast. Stories are everything, they stir the emotions, they galvanise the spirit, they are a call to action. This book is all of that, helping us to see the obvious differently, helping us take immediate and tangible action to improve our lives, our work and our companies. If that inspires you then know you are not alone in the journey. This is a short, easy to digest and life changing story. Foundations is THE business story of the 21st century. Think you know customer centricity? Think again.
Available in ePub Format

Ratings & Reviews

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  • By steve towers
    Jan 9, 2015
    Top teams are demanding a return on investments in Customer Centricity and this book firmly addresses that need. With an ease of writing and to the point examples Mr. Dodkins provides us with concise and pragmatic insights into delivering results immediately.
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Product Details

First Edition
January 1, 2015
File Format
File Size
1.32 MB

Formats for this Ebook

Required Software Any ePub Reader
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Flowing Text
Printable? Yes
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