Winning Customers

eBook (PDF), 41 Pages
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Price: $5.00
This is book provides guidelines for using customers to drive the organization to VICTORY. It provides guidance for getting and keeping customers. This VICTORY Guide provides:  8 essential customer considerations  6 reasons customers can make or break an organization  6 key steps to understand customer unique needs and expectations  12 important customer satisfaction factors  7 ways to treat your customer as special  3 methods to orient everyone with a customer focus  5 essentials of getting customers  5 step process for learning from your customer  5 step process for negotiating with your customer  4 essentials of customer care  7 considerations to respect customers  6 step process to engage the customer  5 essential to relate to customers as long-term partners  6 step worksheet for winning customers  and more!
Available in PDF Format

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Product Details

First Edition
The Business Coach
October 1, 2011
File Format
File Size
643.49 KB
Product ID

Formats for this Ebook

Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
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