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Mystery Shopping

eBook (PDF), 127 Pages
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Price: $7.73
Mystery Shopping: what you always want to know but do not know who to ask - is a book for organisations and people who are keen to see improvements in customer service standards. You will learn: · How organisations use mystery shopping as a strategic tool to improve service levels and increase sales. · How organisations use mystery shopping to ensure employees comply with company policies, procedures, and government legislation. · About the industries, organisations, and businesses that use mystery shopping to improve their competitiveness. · The training and skills required to be a professional mystery shopper. · The rewards of becoming a mystery shopper, whilst working from home.
Available in PDF Format

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Product Details

Edition
First
Publisher
Mystery Shopping Pte Ltd
Published
October 1, 2011
Language
English
Pages
127
File Format
PDF
File Size
624.43 KB

Formats for this Ebook

PDF
Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
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