AUTHOR'S MESSAGE - 3RD EDITION
Be the Best is a series of practical lessons from successes/failures in building businesses and teams.
The aim is to stimulate people to STOP and THINK DEEPLY about important areas of management and leadership; and so to realise the potential within themselves to Be the Best - ultimately by learning to be themselves, but more perfectly.
The insights are from working in business turn-rounds. Practical business change was achieved through the development of great teams and a new staff culture, all being motivated to work together to create a great business, delivering great Customer Experience.
Simple, practical, thinking and strategies for managers and leaders are offered in an informal style – as if we were chatting over coffee, about how to Be the Best.
The book is the starting point for some slow, long-term, deep thinking and action plans. It needs to be read and used, repeatedly, as a resource for your own journey.
Mark Bates... More > (firstname.lastname@example.org)< Less
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