Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment
eBook (PDF), 140 Pages
When companies consider implementing a Design for Lean Six Sigma program, they often rely on a content and deployment recipe similar to their DMAIC Lean Six Sigma program. Though this might work for some companies and situations, we concluded that for replicating Xerox’s DMAIC deployment would not meet our product design community culture as well as the captured Voice of the Business and Voice of the Customer requirements. This book outlines how Xerox took an unconventional approach to our Design for Lean Six Sigma content and certification development as well as overall corporate-wide deployment. It captures detailed descriptions of the series of program activities, decisions and lessons learned from our development and deployment of our successful Design for Lean Six Sigma initiative.
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6 People Reviewed This Product
Jul 17, 2009"Insightful..." “Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment” provides an honest and in-depth record of the trials, tribulations, and successes that were encountered during Norm Fowler's Xerox charge. As one who was and is on the receiving end of the deployment at Xerox, I can say Norm covers the high points, low points, and just about everything in between in an appropriate level of detail. The beauty of this book is it remains objective and doesn’t point fingers; it is written in a style that teaches by explaining the reasons for decisions and reveals the consequences afterward. This is an excellent read for forward thinking individuals in product development.
Apr 26, 2009"Excellent Book" An outstanding book that gets to the point is a quick and easy to read style.
Sep 24, 2008"Great insight into Xerox deployment strategy" There are many books that describe the methodologies and tools associated with Lean Six Sigma and Design for Six Sigma. However these are initiatives that represent a profound cultural transformation in a company. Underestimating organizational resistance to change is one of the major sources of failure. Norm Fowler's book is unique because it focuses on all the deployment aspects that are critical but usually not found in the literature. As Norm describes in the book, the recipe for succesful deployment of DfLSS in Xerox involved strong leadership support, finding the right partner and being able to articulate the right value proposition to the Xerox technical population. I strongly recommend the book to anyone that is considering a large transformation initiative in a corporate environment.
Jul 12, 2008"Lesson Learned From an Unconventional Deployment" I have read many excellent books on Lean and Six Sigma initiatives at companies throughout the world. Norm Fowler's portrayal of the Xerox experience is one of the best. Norm depicts the Xerox effort in very plain terms and offers insights from the ground level. I particularly enjoyed this book because it reflects the experiences of an individual that was on the front line planning and overseeing the deployment of the Lean/Six Sigma program within the Engineering and Scientific community at Xerox. From this vantage point, Norm is able to offer perspectives that I found unique from other books I have read on this subject. If you are looking for practical advice on how to successfully launch Lean and/or Six Sigma within your organization, this is the book you must read.
Jul 7, 2008"Lessons Learned from an Unconventional Deployment" Norm Fowler outlines a thoughtful and methodical path to creating a Design for Lean Six Sigma Deployment that addresses the needs of his business and creates a structure that will help assure that the results are sustainable and will have a positive impact. The road map may vary from business to business, but the thought processes and the engagement of key individuals within the organization hold some real gems for those that want to make DfLSS work within their companies. This book is clearly worth a read for anyone that wants to initiate a deployment or wants to add relavence to a deployment that has stalled.
Jun 22, 2008"Unconventional Deployment of Design for Lean Six Sigma" Norman Fowler's recounting of how Xerox brought Design for Lean Six Sigma demonstrates how, with ingenuity and careful thought, a wholistic approach to rolling out a technical initiative can enhance its chances for success. Fowler's writing style reflects his engineering background but this book is loaded with insights worth the read for anyone involved in process improvement.
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- Norman E. Fowler (Standard Copyright License)
- First Edition
- Norman E. Fowler
- September 30, 2011
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- 4 MB
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