Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment

eBook (PDF), 140 Pages
(2 Ratings)
Price: $9.95
When companies consider implementing a Design for Lean Six Sigma program, they often rely on a content and deployment recipe similar to their DMAIC Lean Six Sigma program. Though this might work for some companies and situations, we concluded that for replicating Xerox’s DMAIC deployment would not meet our product design community culture as well as the captured Voice of the Business and Voice of the Customer requirements. This book outlines how Xerox took an unconventional approach to our Design for Lean Six Sigma content and certification development as well as overall corporate-wide deployment. It captures detailed descriptions of the series of program activities, decisions and lessons learned from our development and deployment of our successful Design for Lean Six Sigma initiative.
Available in PDF Format

Ratings & Reviews

Log in to review this item
Lulu Sales Rank: 335917
6 People Reviewed This Product
  • By Bruce Parks
    Jul 17, 2009
    "Insightful..." “Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment” provides an honest and in-depth record of the trials, tribulations, and successes that were encountered during Norm Fowler's Xerox charge. As one who was and is on the receiving end of the deployment at Xerox, I can say Norm covers the high points, low points, and just about everything in between in an appropriate level of detail. The beauty of this book is it remains objective and doesn’t point fingers; it is written in a style that teaches by explaining the reasons for decisions and reveals the consequences afterward. This is an excellent read for forward thinking individuals in product development.
  • By Philip Mayfield
    Apr 26, 2009
    "Excellent Book" An outstanding book that gets to the point is a quick and easy to read style.
  • By Eduardo Bascaran
    Sep 24, 2008
    "Great insight into Xerox deployment strategy" There are many books that describe the methodologies and tools associated with Lean Six Sigma and Design for Six Sigma. However these are initiatives that represent a profound cultural transformation in a company. Underestimating organizational resistance to change is one of the major sources of failure. Norm Fowler's book is unique because it focuses on all the deployment aspects that are critical but usually not found in the literature. As Norm describes in the book, the recipe for succesful deployment of DfLSS in Xerox involved strong leadership support, finding the right partner and being able to articulate the right value proposition to the Xerox technical population. I strongly recommend the book to anyone that is considering a large transformation initiative in a corporate environment.
  • By Michael Waters
    Jul 12, 2008
    "Lesson Learned From an Unconventional Deployment" I have read many excellent books on Lean and Six Sigma initiatives at companies throughout the world. Norm Fowler's portrayal of the Xerox experience is one of the best. Norm depicts the Xerox effort in very plain terms and offers insights from the ground level. I particularly enjoyed this book because it reflects the experiences of an individual that was on the front line planning and overseeing the deployment of the Lean/Six Sigma program within the Engineering and Scientific community at Xerox. From this vantage point, Norm is able to offer perspectives that I found unique from other books I have read on this subject. If you are looking for practical advice on how to successfully launch Lean and/or Six Sigma within your organization, this is the book you must read.
  • By Jeffrey Koff
    Jul 7, 2008
    "Lessons Learned from an Unconventional Deployment" Norm Fowler outlines a thoughtful and methodical path to creating a Design for Lean Six Sigma Deployment that addresses the needs of his business and creates a structure that will help assure that the results are sustainable and will have a positive impact. The road map may vary from business to business, but the thought processes and the engagement of key individuals within the organization hold some real gems for those that want to make DfLSS work within their companies. This book is clearly worth a read for anyone that wants to initiate a deployment or wants to add relavence to a deployment that has stalled.
There are no reviews for previous versions of this product

Product Details

First Edition
Norman E. Fowler
September 30, 2011
File Format
File Size
4 MB
Product ID

Formats for this Ebook

Required Software Any PDF Reader, Apple Preview
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Pages
Printable? Yes
Report This Content to Lulu >

Moderation of Questionable Content

Thank you for your interest in helping us moderate questionable content on Lulu. If you need assistance with an order or the publishing process, please contact our support team directly.

How does this content violate the Lulu Membership Agreement?


Listed In

More From Norman E. Fowler