9-1-1 in the 313: The View from the Cube of a Detroit 9-1-1 Operator

eBook (ePub)
(1 Ratings)
Price: $4.99
A veteran Detroit 9-1-1 operator with over 25 years experience answers the question, “What is it like to answer 9-1-1 calls?” The book describes the job description, work environment, how operators interact with callers, and detailed accounts of actual calls. Presented in a witty, sometimes darkly humorous way that will give the reader a front-row seat to a world that has always been a phone call away until now. Informative, and includes some graphic call descriptions.
Available in ePub Format

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Lulu Sales Rank: 43700
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  • By Rebecca Hope
    Jan 14, 2013
    Unfortunately, there may come a time when you hear “9-1-1, where is your emergency?”. Fortunately, NOW IS THE TIME for you to know what a 9-1-1 operator in Detroit is about, and perhaps gain knowledge to assist in your own emergency or on behalf of someone else. Author Phillip J Hale does an amazing job of explaining the feelings and experiences in the events he narrates. Other than the sheer entertainment factor of the book (I especially enjoyed the section of "proper and popular improper pronunciations" of Detroit Street names), it also gives a new perspective of those at the other end of the 9-1-1 each day exposes them to more ugliness and insanity than most of us witness in a lifetime, from the "quirkiness of mundane events to evening news grabbers". Author quotes: "There may be a few moments, while driving away, that I look down some of the streets and wonder if 20 people are down there shooting wildly. But mostly I just leave, put on some... More > music and enjoy being off work." "Music is my alternative life. I play music, and I stay busy with that. Without music, my work would probably stay with me."< Less
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Product Details

First Edition
January 14, 2013
File Format
File Size
90.5 KB

Formats for this Ebook

Required Software Any ePub Reader
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Flowing Text
Printable? Yes
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