A veteran Detroit 9-1-1 operator with over 25 years experience answers the question, “What is it like to answer 9-1-1 calls?” The book describes the job description, work environment, how operators interact with callers, and detailed accounts of actual calls. Presented in a witty, sometimes darkly humorous way that will give the reader a front-row seat to a world that has always been a phone call away until now. Informative, and includes some graphic call descriptions.
Details
- Publication Date
- Jan 2, 2013
- Language
- English
- ISBN
- 9781300591641
- Category
- Fiction
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Phillip J. Hale
Specifications
- Format
- EPUB