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9-1-1 in the 313: The View from the Cube of a Detroit 9-1-1 Operator

ByPhillip J. Hale

A veteran Detroit 9-1-1 operator with over 25 years experience answers the question, “What is it like to answer 9-1-1 calls?” The book describes the job description, work environment, how operators interact with callers, and detailed accounts of actual calls. Presented in a witty, sometimes darkly humorous way that will give the reader a front-row seat to a world that has always been a phone call away until now. Informative, and includes some graphic call descriptions.

Details

Publication Date
Jan 2, 2013
Language
English
ISBN
9781300591641
Category
Fiction
Copyright
All Rights Reserved - Standard Copyright License
Contributors
By (author): Phillip J. Hale

Specifications

Format
EPUB

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