Shop

100 Días De Momentos Y Experiencias

eBook (ePub)
This item has not been rated yet
Price: $15.00
Originally an innovative marketing strategy turned into a how-to guide in running a quality restaurant. Author Ricardo Pompa was the GM of an italian restaurant in the heart of the landmark Bund area of Shanghai. His innate disposition towards 5 star service is put to the test as he strives to raise the standards. What began as a daily blog on WeChat, China's massive social media platform, expanded so that each of the 100 consecutive days highlights a key aspect of restaurant operation: Standards, Systems, Team Building, Leadership, Cultural Awareness, Vendors and Clients. The goals, frustration and rewards are vividly described with a language filled with wit, expertise and emotion - with timely references of golf and baseball throughout. Though centered around the specific challenges that this Cuban author experienced while working in China, anyone working in the service industry will certainly find familiarity in each of these 100 Moments and Experiences.
Available in ePub Format

Ratings & Reviews

Log in to review this item
There are no reviews for the current version of this product
Refreshing...
There are no reviews for previous versions of this product
Refreshing...

Product Details

ISBN
9781365649202
Edition
First Edition
Published
January 24, 2017
Language
Spanish
File Format
ePub
File Size
2.39 MB

Formats for this Ebook

ePub
Required Software Any ePub Reader
Supported Devices Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch... (See More)
# of Devices Unlimited
Flowing Text / Pages Flowing Text
Printable? Yes
Report This Content to Lulu >

Moderation of Questionable Content

Thank you for your interest in helping us moderate questionable content on Lulu. If you need assistance with an order or the publishing process, please contact our support team directly.

How does this content violate the Lulu Membership Agreement?

Keywords

Listed In

More From Ricardo Pompa

100 Días de Momentos y Experiencias 100 Días de... By Ricardo Pompa Paperback:
$52.00 $39.00