This expansive and thorough 2012 report is a Management Guide for Canadian managers responsible for email and I.M. records management and e-discovery. It covers Best Practices, standards, and methods for developing a comprehensive email/IM policy supported and enforced by email management software. The goal is to comply with external regulations and internal governance policies while readying the organization for any potential litigation. The most complete text available today, it includes a review of Canadian electronic records law, regulations, standards and e-discovery principles. The authors are Vigi Gurushanta and Robert Smallwood, experts in email and records management. The Canadian content was contributed by Vigi Gurushanta of IMERGE's Toronto office, an expert in Canadian records management.
