For anyone interested in being more productive, getting more done and having weekends off.
How we invest our time is the key to our happiness, contribution and legacy to the world; remember each day... More > is a present, and the future is promised to no one.< Less
Captains Blog Start Date January 2011 is the first of a series of books of my scribbling’s, thoughts and ideas that if nothing else I hope will give you the confidence to get published yourself... More > and transform you professional life – whatever it is that you do, being published will transform your results.< Less
This book is for all of you who want to create a better life for yourselves and those around you...
Using real life situations, concepts, models and stories this book takes you on a journey through... More > the 8 Rules of Success that will enable you to create the life you choose.< Less
To understand Sales is to understand that people make purchasing decisions based predominantly on emotional drivers and not, as we may assume, using logic. They may of course make an emotional... More > decision and look for logical evidence to support that decision, but emotions are the key driver.< Less
“It costs Eight times as much to get a customer as it does to keep one…”
Where the word Eight appears, you can insert Ten, Twenty, Thirty Six or whichever you feel is... More > appropriate.
As with so many “facts” and statistics they are largely based on best guesses or Chinese whispers, what is certain however, is that it is cheaper to keep existing customers happy than it is to go and find new one.< Less
This book aspires to use the philosophy of W. Edwards Deming, and describe a system that can be used to manage the contributory factors that deliver results in business, and enable a structured,... More > predictable and repeatable way to business success...< Less
So what if there was a fool proof method of achieving our goals and objectives that was so simple that it has been staring us in the face forever?
There is a missing ingredient in all this and... More > unfortunately the missing ingredient is not as cool and exciting as visualising the end result.< Less