Metrics are probably one of the simplest forms of business measurement because they require no heavy mathematical lifting but they provide a vast amount of insight when carefully selected. Written by... More > the former head of workforce planning for FedEx Express, this document presents advice and fundamental rules for selecting metrics in order to derive value from them in your business.< Less
Tracey Smith led the Global Strategic Workforce Planning effort for FedEx Express. Strategic workforce planning aims to proactively plan to put the right people, in the right place, at the right time... More > at the right cost in order to mitigate workforce risk now and in the future. The book guides the reader through the planning framework and presents practical tools and approaches for successful implementation. In addition, it discusses some of the major challenges of implementation facing leaders today.< Less
How can HR show value? With 20+ years of analytical expertise, the author guides you into the land of HR analytics to answer this question.
The book provides advice on how to best select metrics for... More > HR and how to approach an analysis is an organized way.
A chapter is dedicated to practical examples in order to assist the reader in generating ideas of how to provide value to the organization.
For the HR leader, the book will go on to examine the advantages and disadvantages of trying to build these capabilities in-house and will provide a realistic view of the challenges associated with implementing analytics in HR.
For the HR analyst, a section is included to discuss the realistic challenges you will face in collecting and analyzing HR data.
A brief introduction to Strategic Workforce Planning is provided.
Finally, the book provides advice and opinions on data analysis and visualization tools available to the HR professional.< Less
This book will demonstrate some quick wins for HR leaders and practitioners. The examples are intended to prompt ideas that leaders can use within their own organizations. The analysis techniques are... More > simple and can be implemented without substantial effort or cost. The thought processes presented can be extended to any functional area of the company. Several of these examples are methods which can be used to prioritize HR projects. These are particularly useful in companies with financial challenges and limited resources. Additional examples will show you how to assess which programs in your HR portfolio actually accomplished the intended goals, how to build a workforce model by determining the drivers of your business, how to categorize HR initiatives, where to focus your attention and how to approach taking waste out of HR. Regardless of the specific examples given, think in terms of concepts and how to apply them to your own company.< Less