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The Three Pillars of Successful Mediation By Pr. Daniel Erdmann
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Course Manual / Presentation - Mediation and Crisis Management: There are currently various concepts with regard to what mediation and crisis management actually is. A major part of those approaches... More > is characterised by adding a multitude of techniques, systems and models that were originally not associated with mediation. In order to be a successful negotiator, we need to distinguish between the concept of “broadening the system horizon of skills”, and the idea of concentrating on the “core competences and basic skills” of a professional. Therefore, I will introduce to you the self-conception of modern negotiation and the secret of interdisciplinary intelligence, building a link from Mediation to Crisis Management, with a focus on effective communication skills.< Less