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Tough Clients: How to Cultivate Profitable Relationships With Difficult Personalities
eBook (ePub): $15.99
Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations... More > tactfully. In this book, you’ll learn: • How to win complex business negotiations. • How to approach difficult clients and situations with confidence. • How to build credibility, cultivate relationships, and make clients feel valued. • The difference between BATNA, ZOPA and much more….< Less
Mastering the Art of Negotiating In the Digital Age: Part 1 - The Essentials of Negotiating
eBook (ePub): $9.99
We live in a world where everything around us is becoming digitalized and fast-paced. If you want to get ahead in this world of instant gratification; you have to know how to negotiate efficiently... More > and effectively. In this book, you’ll learn: • The true meaning of negotiating • How to identify your BATNA • How to identify a ZOPA • The 10 mistakes that negotiators make • When to make the first offer and much more……< Less
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