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The Seven Principles of Professional Services By Shane Anastasi
Hardcover: List Price: $30.00 $27.00 | You Save: 10%
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In this book, Shane Anastasi details the prerequisite knowledge every consultant must master when delivering complex professional services. Coupled with the author's and his industry colleagues' real... More > life examples of success and failure, these principles provide every consultant with actionable guidance to improve their service quality. Professional services consultants are walking a dangerous high wire between the success of their customers and the ongoing success of their firm. To maintain balance and walk this tightrope successfully, a consultant needs a strong set of principles that can be relied upon in the heat of a customer engagement. Through detailed analysis of his own experience as a consultant, a customer, and a professional services executive, Shane describes in detail the seven principles of professional services that have led him and others to repeated success.< Less
Seven Principles of Professional Services - Spanish Translation By Shane Anastasi
Paperback: $19.99
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The groundbreaking consultant development framework, the Seven Principles of Professional Services is now available in Spanish. We are pleased to be able to offer you this translation in the Spanish... More > language.< Less

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Lamb of God Lamb of God By Julie Holden
Paperback: $2.61