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Management Development for Care & Nursing Home Managers By Liam Palmer
Paperback: $6.02
Prints in 3-5 business days
In his first book, visionary social care leader Liam Palmer, shares anecdotes and well researched articles to challenge, inform and ultimately raise standards in the care home sector. He applies... More > his strategic thinking to a number of complex problems within care e.g. the "agency problem" and how to take charge of a challenged home. His skill is to unpick these dynamics and identify the drivers and forces at work. Common themes are accountability and the importance of using empathy. He weaves in elements from mindfulness, staff empowerment and Neuro Linguistic Programming (NLP) and CBT. Problems are opportunities that need our best efforts – everyone matters and ultimately he believes that delivering great care comes down to effective leadership.< Less
Leadership Secrets for Care Home Managers: To achieve a CQC rating of "good" to "outstanding" by ensuring your care home is "well-led" and "effective". By Liam Palmer
Paperback: $19.02
Prints in 3-5 business days
In 2016, Liam’s original book “Management Development for Care and Nursing Home Managers” shared articles on raising care home standards with a peer audience of 12,500, via... More > www.linked-in. In 2018, he builds on these themes adding new material on the “revolving door” for home managers, how to sell care, the impact of poor management practice and managing the “greatest risk in your care home” and beyond. Before moving to healthcare in 2012, the author worked in organisations using “lean” and “world class” management concepts to develop a quality and customer focussed ethos. As of 2018, his local NHS hospital is implementing the same concepts to improve quality and customer satisfaction. Since moving to healthcare, he has been fortunate to work as a manager and consultant with a large private hospital group, a leading retirement village operator and several mid to large care home providers in the private and voluntary sectors.< Less

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